Jessica began her career in customer service and brings a customer-focused mindset to all of her professional interactions. She earned her Bachelor of Science in Management from Baker University in 2012 and then followed that up with graduate coursework in Forensic Accounting and Management. She developed an interest in accounting while working for a commodity broker in Kansas. In 2013, she moved to Florida and began working full-time in the accounting profession.

While living in Florida, Jessica managed accounts receivable for a major company in the automotive service industry with $4 billion per year in annual receivables. She eventually left to form her own company, providing customer service, technical support, sales and training for QuickBooks with a focus on QuickBooks Online, Desktop and Enterprise. Jessica carries certifications in QuickBooks Desktop and Enterprise as well as Advanced Certification in QuickBooks Online.

Jessica is quick to learn and has experience with small, in-house developed accounting software as well as QuickBooks, SAP, Oracle, Deltek and SAGE. She enjoys the challenge of learning new systems and has a passion for training others in accounting systems, especially QuickBooks.

Jessica has three children and enjoys spending time with her family and attending youth sports and activities. She is also active in the Park Hill High School PTA and has served as the Treasurer since 2017.